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solution for sudden restart for dell 5555 laptop

I just laptop on 8th of January 2017. from date of purchase using laptop for 2 to 3 hours suddenly screen goes black and laptop gets restart and this thing is very irritating for me while doing some...

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Windows 10 Reinstallation

Wondered if anyone could help, Just got an Optiplex delivered had a few issues with the PC restarting then it tried to recover the PC ?Cut a long story short i have redownloaded windows 10 from the...

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'No factory image found' in the Factory Image Restore utility

My computer is not recognising the recovery partition stored on my hard drive which has the factory image of the PC.I used the Factory Image Restore utility by going into the Windows Recovery...

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Dell Update suggests "SupportAssist Update plugin" as new update

Hi - Finally made an account here to vent my issues with my XPS13.My machine: dell XPS 13 9350I have "Dell Update" installed and today it suggested me 1 new update: "SupportAssist Update plugin".Even...

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Factory reset

I have an Inspiron 3847 which was upgraded from windows 8.1 to windows 10.I created a recovery usb drive using windows 10. If I need to do a factory reset, will it reset to windows 8.1 or windows 10?

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System recovery ISO download shows two different versions

I am offered 2 different System Recovery ISO after entering my service tag on:Windows 10 Home - 64-BitFile Name: 9663HA00_W10x64ROW_home(DL)_v3.iso File Size:6.37 GBandWindows 10 Home (64-Bit) for...

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XPS 13 9360 No Hard Drive Detected

I upgraded the SSD to a bigger capacity. The system boots fine it the laptop was shut down.If the system is restarted, it'll go to the BIOS and indicate No Hard Drive Detected.This happened only after...

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Inspiron 17 7999 2-in-1 screen rotation diabled

On my brand new Inspiron 17 7999 2-in-1 is the display not rotating in tablet mode. The corresponding checkmark in the settings is disabled and can not be changed.Thanks for any helpEberhard

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Preparing Automatic Repair loop does not end and take me to any repair options

I have tried a number of times to reboot and followed instructions on how to turn off the PC 3 times and a repair windows but no luck.The PC does not want to end this loop.  Any suggestions on how to...

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Inspiron 620s dvd not working after window 10 upgrade

have Inspiron 620s with dvd rw tsst corp ts-h653j . after windows 10 upgrade drive not working. insert cd/dvd just sits there. Is there a new driver for this and windows 10  ran diagnostics and any...

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XPS 15 9550 crash in nwifi.sys driver with Windows 10

I recently purchased a Dell XPS 15 9550 laptop running Windows 10 Home 64-bit. Unfortunately, every now and again I seem to encounter a BSOD. From the debugger output, the issue looks to point to the...

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Recovery ISO stucks and freezes before completing download

Hi,I had some issues with the OS after updating the WiFi driver from Intel support website.Anyway, I did repair my laptop after 3 useless Windows recovery tries and finally a clean Dell recovery.Now...

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XPS 13 9360 nightmare

I am not a techie at all so I probably shouldn't be posting in this forum.  But I am frustrated and really worried about what is happening with an XPS 13 9360 purchased in 11/2016 -- not even three...

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Today's Windows Update removed battery icon from Taskbar

I did not even know I had gotten an update but I noticed my battery icon was missing from the taskbar.  I replaced it at Settings-Personalization-Taskbar and then noticed I had gotten a new update......

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Black Screen With Curser

I have a Dell Inspiron Desktop about 6 months old.  Today I was using MS Edge and it started crashing.  I closed down my other programs and did a reboot and after the initial Dell logo and circling...

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Image for Dell venue pro 8.1 tablet

I checked dell site said okay to upgrade to win 10, updated bios etc, upgrade wiped out my recovery partition, downloaded software to recover in dos prompt woul not works said no partition, downloaded...

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Which Dell Data Protection Encryption Enterprise Edition for Windows 10

Hi there,Which Dell DPPEE should  I get for our Windows 10 machines? There are different versions and I want to make sure that I use the right one.462-4382?463-6012?Thanks.PS:  We have all Dell...

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Dell mouse side buttons

I have a dell wireless mouse WM326 that has side buttons that go forward and back when you touch them. This makes the mouse practically unusable for me since it is constantly changing pages since my...

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Missing Required "ScreenShots" Folder To Hold " Print Screen" Images!

Howdy everybody! When I hit the Windows & Print Screen keys, it is supposed to generate a picture of my Desktop into a Folder, within Pictures, labelled “Screenshots.”But there is no such...

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Cannot create Factory Recovery Image Dell Inspiron 3650 Win 10

I just purchased a new Dell Insprion 3650 I7 16G 2TB Win 10 Home. It arrived yesterday.The very first thing I did, without even download Google Chrome, was try to create a Factory restore image of the...

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