I have a Dell Inspiron Desktop about 6 months old. Today I was using MS Edge and it started crashing. I closed down my other programs and did a reboot and after the initial Dell logo and circling dots it just stays black. I can see my mouse curser and that is it. I have been trying to go into safe mode but no luck. Other than that the PC appears to be running normally by the sound and power light. I turned the unit off 3 times in a row thinking the settings screen will appear but it never did.
Please help.