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Cannot create Factory Recovery Image Dell Inspiron 3650 Win 10

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I just purchased a new Dell Insprion 3650 I7 16G 2TB Win 10 Home. It arrived yesterday.

The very first thing I did, without even download Google Chrome, was try to create a Factory restore image of the system, for safety and for preparation of migration to SSD disk.

I have downloaded the Dell Backup and Recovery Software and try to do that. I tried a few times, used a brand new and tested 32G USB stick to create a backup image. But when I try to boot it up for re installation test, it keeps saying "IDS_ENVIRONMENT-INCOMPLETE", "The instruction at 0x00007ff77acdf43b referenced memory at 0x00000000025f6ec0. The memory could not be read"

Anyone can help me how I can create an factory image for backup and SSD migration?

Thanks

  


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