Hello
I've upgraded my windows 8.1 to 10 recently, and I had problems with the keyboard.
The keyboard stops completely and doesn't respond at all, ie: pressing on any key wouldn't result in typing or any other input. This occurs like 3-4 times /day
And another keyboard problem I was facing (that occurred only after the upgrade) is I have 2 keys that stop working while typing while the rest of the keyboard keys work fine. These 2 keys are the q and w. it happens so frequently but sometimes they work just fine. This happens like every few mins and it's very annoying.
Sometimes I have to press on the key like 10 times to get the w or the q working (light pressing, I don't believe there is a problem in the key itself, but more of a software problem.)
I've tried to search for such problem on the forums, but I haven't seen anyone reporting similar problem. I've made sure I have the latest driver software installed on my laptop.
I love my Dell laptop and I never really used support as I had no issues at all for the 2 dell laptops (and I haven't been anything but a dell user for the past 8 years) and this is the first time I raise a support ticket.
I appreciate your help.
Regards,