3 weeks ago I did a factory reset to Windows 8.1 and now I cannot get back my Windows 10. I have installed all updates available and now I guess Micro$oft will not recognize that I am the one that had a valid Windows 10 license and they will not give it me back.
Was there a promotional period of time when I could get that and now it is not available anymore? Is there a support from Microsoft where I could request my license back?
I suppose they should have my windows 8.1 serial listed somewhere as the one that upgraded to Windows 10 for free, I am sure they have it so why they do this? Why I cannot get back to my Windows 10?