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Inspiron 5000 and Win 10

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Hello All, I recently purchased a dell inspiron 5000 series with Win 10 home installed. Within 10 minutes of doing the regular setup etc,system would lock up and the only way to get out was a power button reset. It did this a few more times in which Dell Tech support concluded it was a software issue and not much else except return for a refund.Has anyone else seen this problem? Please share your experience on this matter,last resort would be to return this device.Thanks


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