Quantcast
Channel: Windows 10 - Recent Threads
Viewing all articles
Browse latest Browse all 2168

Windows 10 crashes after upgrade or clean install

$
0
0

Windows 10 appears to have some really impressive problems with drivers. I have a 2 year old Dell Inspiron 14R 5421 laptop using the latest ISO for download as of 10/14/2015. I also did a clean install, wiping the hard drive after trying it as an upgrade. The computer would boot and crash with the following error message after the upgrade:

Kernal auto boost lock acquisition with raised irql

After a clean install and installing all the Dell drivers as quickly as possible, the behavior stopped. However, it comes back in particular situations.

In my case it appears it is caused by the actual keyboard and touchpad of the laptop not being compatible with the defaults in Windows 10. This, of course, was worse in Safe Mode, where I was stuck for 12 reboots until I figured it out. I attached a generic USB keyboard and mouse (tested each by themselves and together and needed both) and was able to work in Safe Mode without crashing. However, this means Safe Mode is the least stable alternative. Not great.

The Dell website claims they tested this model with Windows 10. I'll *** with an older build it worked but the current doesn't that well.

I have had a personal computer since 1981 and been a customer of Dell off and on for well over a decade and a half. Right now neither Dell's website nor Microsoft's have correct information on this problem. Please work with and put some pressure on Microsoft to fix their standard drivers. This is not that old a computer to have such problems with it.

Regards,

The Ancient PC user

I too have had this problem with a 3 year old Dell Inspiron 14R 5421 laptop using the latest ISO for download as of 10/14/2015. I also did a clean install, wiping the hard drive. In my case it appears it is caused by the actual keyboard and touchpad of the laptop not being compatible with the defaults in Windows 10. This, of course, was worse in Safe Mode, where I was stuck for 12 reboots until I figured it out. I attached a generic USB keyboard and mouse and was able to work in Safe Mode without crashing. However, this means Safe Mode is the least stable alternative. Not great.

Dell claims they tested this model with Windows 10. I'll *** an older build worked but the current doesn't that well.

To Microsoft, I have been a customer since 1985 (and that wasn't even my first personal computer). Right now it is apparent that this build needs fixing.

I will also be letting Dell know.

Regards,

The Ancient PC user

Be the first person to mark this helpful
  • Image
 
 

Viewing all articles
Browse latest Browse all 2168

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>