Dell Backup and Recovery Premium shows error while trying to create First Windows 10 System Backup

I have Dell Backup and Recovery Premium. While trying to create First Windows 10 System backup in response to the message displayed by Dell Backup and Recovery Application, the Application shows error in the first step (checking System) and closes down. Windows also display the message that Dell Backup and Recovery has encountered a problem and will close. Looking for a solution. My laptop is Inspiron 14R.