I bought this Alienware pc about 6 months ago. Its an x51 R2. It didn't actually comes with office starter, but a trial of office 365. Still says office starter 2010 is preventing windows 10 install and to uninstall it to continue. I have pulled out hair trying to solve this enormously frustrating issue!!!
I tried fix it program and other utilities, but it's hard to uninstall a program when you and all utility programs tried can't find the bloody thing. I've cleaned registry, I"ve checked hidden files, I've deleted office 365 and pretty much everything with the word office in it. I'm at wit's end. No matter what I do the same msg pops up when I try to update. "MS Office 2010 starter must be uninstalled to continue"
I'm not pro, but I'm definitely computer literate and then some, but this has me beat. I absolutely do not want to do a factory restart just to upgrade the bloody O.S . The pc didn't come with the discs to do that so I'd have to create all my back ups and factory install dvds manually. It all just seems very ridiculous. Again... the computer didn't even come with office 2010 starter it came with office 365... I don't get it. Please help, I'd love to try this lovely new OS.