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winodws 10 icon not showing

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Hi,

I am writing from my dell XPS 15 9530. I want to update it to windows 10, but I do not understand why the icon is not showing. I have checked with windows update and manually and I have installed all the required updates. However, get windows 10 app says that the system is not compatible and that it is not up to date.
I heve also read that windows 10 is not available for volume license. I checked it using cmd and typing slmgr.vbs /dli in the output's description it is written VOLUME_KMSCLINET. Do you think this is the problem??

How can i solve my problem and install windows 10?

Thank you very much,

    Luca


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