Dear all,
I have purchased an ALIENWARE laptop in 2011. I have my original windows 7 CD came along with the laptop. Recently, I have installed Windows 10 insider preview. Later I came to know that Win 10 is free for those who are having Genuine Win 7 or 8.x. Microsoft support told me,as this OS came along with the OEM, I have to contact Dell. Dell advised me to install Win 7 again. So I was trying to re-install Win 7 from my original disk, However, when I tried for a clean installation, it doesn't work. When checked with Support, I was advised to purchase a new copy of Win 10 as the warranty is over. I have an HP laptop and a Microsoft Surface, both, updated with new Win 10 free of cost. Only Dell has this issue of payment for an OS which is already purchased. Can some one help to get my free copy of Win 10?