Hi,
I recently installed Windows 10 64Bit on this Dell Latitude E5540 laptop but can't get the fingerprint working...
I also installed the Dell data protection securitytool for windows 10 (version: 1.6.1.1055,A14) from Dell E5540 Support and Drivers page.
Windows had already recognized the the fingerprint reader as Synaptics FP Sensors (WBF) (PID=003f) under Biometrics. But whenever I run the Dell Data Protection Console and try to register my fingerprint it always says:
"The fingerprint reader is not connected. Connect the reader."
The device is enabled in device manager and has no errors. It used to work fine when I had windows 7. Am I missing some drivers or software for Windows 10? I need the FP reader working ASAP.
Can anyone please help me out?