I just upgraded my Dell Vostro 230 desktop to Win 10; it worked perfectly.
However, due to limited disk space, I decided to to use the 'reset' feature in win 10 to clean out all my old OS files and other programs + junk, hoping to start afresh. This is when all things went wrong!
The OS re-installed just fine, but on reaching the welcome screen (that let's you provide some details like location, language, etc),
I realized that the new win10 re-install cannot recognize my USB keyboard and mouse! BIOS can recognize the USB devices, but when win10 loads, the USB devices cannot be recognized any more! The devices just go dark as soon as win10 starts loading.
I had to re-install my old windows 7 in a new partition, so my non-functioning windows 10 is still present on my computer.
Can anyone help me. I would love to try manually-copying the USB driver files from Windows 7 to the correct windows 10 folder. Any other advice will be highly appreciated. Thanks a lot.
Systems Details
OS Name Microsoft Windows 7 Ultimate
Version 6.1.7601 Service Pack 1 Build 7601
System Manufacturer Dell Inc.
System Model Vostro 230
System Type x64-based PC
Processor Pentium(R) Dual-Core CPU E5700 @ 3.00GHz, 2992 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date Dell Inc. 1.4.0, 12/9/2010
SMBIOS Version 2.6
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "6.1.7601.17514"
Installed Physical Memory (RAM) 5.00 GB
Total Physical Memory 4.96 GB
Available Physical Memory 2.32 GB
Total Virtual Memory 9.93 GB
Available Virtual Memory 6.99 GB
Page File Space 4.96 GB
Page File C:\pagefile.sys