Hello All. I've been around Windows since version 2.1, have reload literally over 1,000 PCs\Servers and currently manage a 50 server Dell data center\1000 seat Dell client network. With that said, I am unable to to get my touchscreen and IR camera functioning. I've tried everything I can think of so I humbly turn to you for any advice before calling support.
What I do know. Both worked fine before reload, that the touchscreen hardware still functions because the screen will blink several times and Windows logs a MTconfig (Multi-touch configuration) App Event when I touch it and that neither device is listed in Device Manager.
What I've tried. Windows 10 ISO downloaded from Dell, Windows 10 ver 1511, 1703 and 1709, Windows 10 Insider Preview. All software, drivers, chipset and BIOS installed in the order recommended by Dell.
I'm open to any and all suggestions no matter how far fetched they may be. Fire away.
Thanks.