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Inspiron 11-3157 YOur PC/Device needs to be repaired message

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I'm getting a Micorsoft boot configuration error on my daughter's 2-in-1.  She has backed it up to an external drive, but I can't get it to a point where I can do a restore.  At this point, we'd be willing to do a factory reset, but I have not been able to locate the information I need to perform it.

At this point, suggestions would be awesome.

Thanks,

Shannon


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