I am getting the following error.
| | | | | [ Name] | Microsoft-Windows-Kernel-PnP |
| | | [ Guid] | {9C205A39-1250-487D-ABD7-E831C6290539} |
|
| | | Keywords | 0x4000000000000000 |
|
| | | | | [ SystemTime] | 2017-11-22T16:05:40.775501200Z |
|
| | | Channel | Microsoft-Windows-Kernel-PnP/Configuration |
|
| | DeviceInstanceId | PCI\VEN_8086&DEV_8C3A&SUBSYS_05B71028&REV_04\3&11583659&0&B0 |
| | ClassGuid | {4D36E97D-E325-11CE-BFC1-08002BE10318} |
I'm not sure when it first occurred but I went from windows 7Pro X64 to 8 Pro X64 to 10Pro X64. Everything seems to be running fine. Ran all kinds of diagnostics and found no hardware errors or any other type of error reported. The latest Windows 10 updates are installed. Ran windows trouble shooter which reinstalled the driver but the problem persists. Current system info is shown below. Any help in resolving this issue would be greatly appreciated.
System Information Report
General
Operating System Microsoft Windows 10 Pro
Central Processor Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz
User Name
Graphics
Video Adapter NVIDIA GeForce GTX 750 Ti
Video Memory -2147483648 Byte
Screen Resolution 1920 x 1080
Storage
Total Memory 16.0 GB
Free Memory 12.9 GB
Total Hard disk 4686.3 GB
Free Hard disk 2839.8 GB
I/O
Mouse USB Input Device
Keyboard USB Input Device
Computer System
Computer Name
User Name
Organization N/A
Operating System
OS Name Microsoft Windows 10 Pro
OS Version 10.0.15063
Product ID
System Up Time 2017-11-22 11:32:07 AM
Internet Explorer Version 11.726.15063.0
Microsoft DirectX Version DirectX 12
OpenGL Version 10.0.15063.0 (WinBuild.160101.0800)
Registry
Maximum Size 4095 MB
Current Size 142 MB
Status OK
Central Processor
CPU Name Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz
NumberOfLogicalProcessors 8
Code Name N/A
Manufacturer GenuineIntel
Current Clock Speed 3601 Mhz
Max Clock Speed 3601 Mhz
Voltage 1.5V
External Clock 100 Mhz
Serial Number BFEBFBFF000306C3
CPU ID Intel64 Family 6 Model 60 Stepping 3
Socket Designation CPU 1
L1-Cache 256 KB
L2-Cache 1024 KB
L3-Cache 8192 KB
Motherboard
Model 0KWVT8
Manufacturer Dell Inc.
Serial Number ..CN722004AB00L5.
BIOS Name A11
BIOS Vendor Dell Inc.
SMBIOS Version A11
BIOS Date 2015-07-09
BIOS Features
MCA is supported Yes
PCI is supported Yes
BIOS is Upgradable (Flash) Yes
BIOS shadowing is allowed Yes
ESCD support is available Yes
Boot from CD is supported Yes
Selectable Boot is supported Yes
BIOS ROM is socketed Yes
EDD (Enhanced Disk Drive) Specification is supported Yes
Int 13h - 5.25 /1.2MB Floppy Services are supported Yes
Int 13h - 3.5 / 720 KB Floppy Services are supported Yes
Int 13h - 3.5 / 2.88 MB Floppy Services are supported Yes
Int 5h, Print Screen Service is supported Yes
Int 9h, 8042 Keyboard services are supported Yes
Int 14h, Serial Services are supported Yes
Int 17h, printer services are supported Yes
Int 10h, CGA/Mono Video Services are supported Yes
ACPI supported Yes
USB Legacy is supported Yes
ATAPI ZIP Drive boot is supported Yes
Memory Resource
Total Memory 16.0 GB
Used Memory 3.1 GB
Free Memory 12.9 GB
Memory Usage 19%
Physical Memory
Memory Bank N/A
Description Physical Memory 0
Device Locator DIMM3
Capacity 4.0 GB
Speed 1600 Mhz
Manufacturer Micron
Data Width 64 bit
Memory Type EISA
Form Factor DIMM
Physical Memory
Memory Bank N/A
Description Physical Memory 1
Device Locator DIMM1
Capacity 4.0 GB
Speed 1600 Mhz
Manufacturer Micron
Data Width 64 bit
Memory Type EISA
Form Factor DIMM
Physical Memory
Memory Bank N/A
Description Physical Memory 2
Device Locator DIMM4
Capacity 4.0 GB
Speed 1600 Mhz
Manufacturer Micron
Data Width 64 bit
Memory Type EISA
Form Factor DIMM
Physical Memory
Memory Bank N/A
Description Physical Memory 3
Device Locator DIMM2
Capacity 4.0 GB
Speed 1600 Mhz
Manufacturer Micron
Data Width 64 bit
Memory Type EISA
Form Factor DIMM
Disk Drives
Name WDC WD5001FZWX-00ZHUA0
Media Type Fixed hard disk media
Capability 2794.5 GB
Interface Type IDE
Partitions 4
Total Cylinders 364801
Total Heads 255
Total Sectors 5860528065
Total Tracks 93024255
Tracks Per Cylinder 255
Bytes Per Sector 512
Sectors Per Track 63
S.M.A.R.T Support Yes
Current Temperature 0C (32F)
Disk Drives
Name LITEONIT LMS-32S9M-11 MSATA 32GB
Media Type Fixed hard disk media
Capability 29.8 GB
Interface Type IDE
Partitions 1
Total Cylinders 3892
Total Heads 255
Total Sectors 62524980
Total Tracks 992460
Tracks Per Cylinder 255
Bytes Per Sector 512
Sectors Per Track 63
S.M.A.R.T Support Yes
Current Temperature 0C (32F)
Disk Drives
Name ST2000DM001-1ER164
Media Type Fixed hard disk media
Capability 1863.0 GB
Interface Type IDE
Partitions 1
Total Cylinders 243201
Total Heads 255
Total Sectors 3907024065
Total Tracks 62016255
Tracks Per Cylinder 255
Bytes Per Sector 512
Sectors Per Track 63
S.M.A.R.T Support Yes
Current Temperature 0C (32F)
IDE Controller
Name Intel(R) 8 Series/C220 Chipset Family SATA AHCI Controller
Manufacturer Intel Corporation
Status OK
Video Adapter
Name NVIDIA GeForce GTX 750 Ti
Video Processor GeForce GTX 750 Ti
Manufacturer NVIDIA
Video Architecture VGA
DAC Type Integrated RAMDAC
Memory Size -2147483648 Byte
Memory Type Unknown
Video Mode 1920 x 1080 x 4294967296 colors
Current Refresh Rate 60 Hz
Driver Version 23.21.13.8813
Driver Date 2017-10-27
Monitor
Name Dell U2312HM (Digital - DVI)
Screen Height 1080
Screen Width 1920
Status OK
Ethernet
Product Name Realtek PCIe GBE Family Controller
Service Name rt640x64
Manufacturer Realtek
MAC Address 98:90:96:A5:F3:FD
Wi-Fi
Product Name Dell Wireless 1703 802.11b/g/n (2.4GHz)
Service Name athr
Manufacturer Qualcomm Communications Inc.
MAC Address 10:08:B1:1A:47:97
Sound Device
Name Realtek Audio
Manufacturer Realtek
Status OK
Sound Device
Name Realtek Audio
Manufacturer Realtek
Status OK
Sound Device
Name Realtek Audio
Manufacturer Realtek
Status OK
Mouse
Name USB Input Device
Manufacturer (Standard system devices)
Buttons 0
Status OK
Keyboard
Name USB Input Device
Description Enhanced (101- or 102-key)
Function Keys 12
Status OK
USB Controller
Product Name Intel(R) 8 Series/C220 Series USB EHCI #2 - 8C2D
Manufacturer Intel
Protocol Supported Universal Serial Bus
Status OK
USB Controller
Product Name Intel(R) 8 Series/C220 Series USB EHCI #1 - 8C26
Manufacturer Intel
Protocol Supported Universal Serial Bus
Status OK
USB Controller
Product Name Intel(R) USB 3.0 eXtensible Host Controller - 1.0 (Microsoft)
Manufacturer Generic USB xHCI Host Controller
Protocol Supported Universal Serial Bus
Status OK
USB Controller
Product Name Fresco Logic xHCI (USB3) Controller FL1100 Series
Manufacturer Fresco Logic
Protocol Supported Universal Serial Bus
Status OK