Hello!
I hope you all can help, I feel like this might be something that's been run into before but my endless Googling has not uncovered it. I have a touchpad on an e6330 that's giving me a fit. I bought it missing some parts, installed a hard drive, battery and some memory, Windows 10 Pro.
Here's everything I know and everything I've done....
- It works on the outer edges of the touchpad in bios and Windows, but not in the center of the touchpad.
- It will light up the keyboard if you touch the center, but will not move the cursor.
- The cursor will move in Windows for a very split second from the center only the very first time you touch it after a reboot.
- The blue dot in the touchpad icon flickers of you touch the center. Steady if you touch it on the outer edges.
- I have an identical computer, the drivers are the same in the working one as the non-working one.
- Gotta be the touchpad, right? I installed a brand new one, no change. It came with a new ribbon to the mainboard...ruling out the ribbon too.
- Device Manager & Dell SuppotAssist say its working.
- Bios is most current (A19)
- Joystick and buttons work fine, mouse works if you plug one in.
- I've deleted the driver and even the touchpad itself and reloaded, no change.
- Installed/updated drivers from Dell and Windows, no change.
- Here's the kicker for me. It works in Linux. I have Linux Mint on a bootable USB drive, tried it for S&G and it works perfectly.
Thank you in advance! I appreciate any help.
Cheers!