I just received my new XPS 13 laptop yesterday. On first time setup after entering my gmail account and password, it spins with the blue screen and never comes back. I've let it "think" for over an hour and nothing comes back. I've retried several times. It's using my home WIFI for connection, I'm not hardwired. Do I need to be hardwired? Again, this is on the first time setup. I've yet to get to the windows desktop. Need assistance.
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