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OX30017 error when trying to upgrade to Windows 10

I have been trying to upgrade my win 7 alienware aurora r3 to win 10 for over a week and get the first boot phase error everytime.  My son uses this computer to communicate with as he is physically handicapped so I need to get this done sooner than later.  Anyone help?  Also, if this particular computer is not compatible for win 10, what then?  Can I upgrade components to get there or have to buy a new computer?


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