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Inspiron 2350, Windows10, infinite restart loop

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Hi

  1. I m facing issue with system boot up showing blue screen with text " Your PC ran into a problem and requires a restart..we will restart for you...." .stop code - WDF_Violation..
  2. If I happen to press f12 while booting the machine, click on DELL back and recovery (Check Diagnostics - all tests passed successfully)
  • Your PC needs to be reparied
  • Required device is not connected or accessible
  • Press Enter /F8 (but nothing happens even after hitting Enter/F8)

Please help as I m unable to get onto troubleshooting /install OS from external drive /neither get onto command prompt for installing.

Thanks

Nithya


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