Hi, after installing the latest Windows 10 update my Latitude has become unresponsive, it will load the desktop as a black screen with the icons but clicking the icons will not initiate any of the programs, the only program that responds is the task manager. I have downloaded the Recovery & Restore USB Drive to another computer but are unable to extract its contents, i have tried this on different machines. The file shows that it contains 570MB but the extract wizard tells me that it is empty. Any information to help resolve this issue would be appreciated.
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