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XPS 13 (2015) windows 8.1 upgrade to windows 10 stuck at copying file 2%

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I have try so many time for upgrade it. But never work.

I have try the following 

-uninstall the kaspersky (anti-virus)

-clean reinstall windows

-updated all driver, bios

-disable unnecessary hardward (usb,audio )

-uninstall all unnecessary software

Still stuck at copying file 2% (1hour for 1% of copying file, not the bigger %)

I have waited the installation  for 7 hours, after that the copying % go to 24, the big % go to 4.

Whole upgrade need a week? I think this is abnormal. 

Anyone got the same situation?


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