I have a new pc. Dell Inspiron 3650
Intel(R) Core(TM) i7-6700 CPU @ 3.40GHz 3.41 GHz
16.0 GB (RAM)
64-Bit Op. Sys. x64 based processor
I installed the office pro plus 2016 with a key from seller.
It installed fine on 12 7 16 then today 12 8 16 none of the office programs will open.
The home and Student 2016 also does the same thing. I installed the pro and the home and student does the same thing.
The pc came with Win10 home I purchased from Dell Win10 pro. I called Dell support and they helped me to install pro from the usb.
One thing I never activated the home and student before downloading the purchased office pro. the office pro key worked so I didn't think I needed it.
After all the trouble with the pro I uninstalled pro and tried to use the home and student. the product key worked on it also. but the same thing happens
I get the error box
Microsoft Word has stopped working
windows is checking for a solution to the problem
then it changes to
Microsoft Word has stopped working
A problem caused the program to stop working correctly.
Windows will close the program and notify you if a solution is available.
needless to say I have heard nothing.
Does anyone out there have any suggestions?
Thank you.
Dell user since my first 266.