I'm afraid I took advantage of the 'free' Windows 10 upgrade last year; biggest mistake I've ever made, but I've learned to live with it. But today there were multiple problems and now I am effectively frozen out of my laptop, a Vostro 3550. I know that it's not one of the pcs tested by Dell for the operating system and I'm (sort of) OK with that. But a rather rude and spectacularly unhelpful Microsoft technician told me very forcibly that my laptop is 'incompatible' with Windows 10 and that therefore there is nothing they can do to help me and nor will they now try as it is pointless as I can't even use the laptop with the new upgrade of 10. Surely that can't be correct? I have grown to pretty much hate Microsoft in the last 12 months but can they really have decided that my laptop is obsolete? And not told us? Anything anybody can tell me here will be greatly appreciated. And I'll try to gain access to my laptop again...
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