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ITunes transfer to new Dell not working

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My old Dell crashed and I replaced it with a new Dell on Windows 10.  I backed up my iTunes to my WD external hard drive and recovered it and placed it on my new Dell.  When I start up ITunes I see all the songs and everything like it was on my old computer but when I try to play a song there is no sound and iTunes freezes.  I have uninstalled and installed iTunes more than 1X, moved the library all around.  What is wrong?  Everything looks completely normal except nothing will play? 


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