I have a Dell XPS 13 running Windows 10.
I have been unable to install updates.
After several sessions with Microsoft support, I spoke with a Level 2 technician who emailed me the following diagnosis:
This is XXXXX from Microsoft escalation team. We had a conversation regarding the case number: XXXXX,
and we tried to Upgrade to the Anniversary update using the ISO, but unfortunately it failed with the error
"We could'nt update the system reserved partition" .
So we would not be able to Extend the system reserved partion as we do not have the access and it needs to be done by Computer manufacturer.
So please conatct Dell and ask them to Extend the system reserved partion.
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Has anyone else had this issue? When I contact Dell support they blame me (because I upgraded the computer from Windows 8 to Windows 10) or Microsoft.
Any advice is appreciated.