I bought this last week, I have installed a new ssd drive alongside the the original drive. I cannot get the OS to install without errors, I have tried various usb sticks, tried using a Dell recovery usb made on the laptop and from a downloaded image, nothing works. I tried to contact support and I keep getting sent to the Dutch website - as that is where the laptop originated. I would like to obtain a proper dell recovery disc but cannot. as I am told it does not apply to my system - even though I bought it through the UK website?
Any Dell support there to help? I would like my warranty applied to when I registered the laptop - not February and the laptop origin updated to UK