Like many I have been a very loyal dell customer as many in my family and friends have been for many years. To find out that this system cannot be upgraded to the new W10 is very frustrating. After all, this system is barely used and I have had it for 4 years. It seems that the only work around that Dell proposes is to simply buy another Dell system. Well, I will need to invest into another system but given Dell's costumer service and support it will not be another Dell product. Unfortunately, this is not the Dell of the late 90's early 2000 years.
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