A have an M6800 laptop with built-in fingerprint reader. Before a few days ago when Dell DDP updated, the fingerprint reader at least worked after a restart of WIn10, but not after waking from sleep. But now, after the DDP update a few days ago, the fingerprint reader won't work at all except for registration in Dell DDP. So I know the hardware and basic drivers are good. Also, I;ve updated all the drivers for the fingerprint reader and control Vault in Device manager. I've looked on the Dell website to find the latest driver version numbers and I have them. From many previous posts, I'm fairly sure I need to uninstall Dell DDP and then reinstall the latest version. The problem is that there is no obvious uninstaller for DDP. It does not even show up in Windows "Programs and Features". If I go to "All Apps" then Dell then DDP and right click, it shows an uninstall option, but when I select it, it takes me to "Programs and Features", and DDP is not listed. I know where DDP is installed on my hard drive and I've looked for an uninstaller and found none. I could simply delete the folder where DDP is installed, but I'm afraid it might cause more problems. Can anyone tell me how to uninstall Dell DDP? I seem to have both the personal version and the enterprise version installed which might complicate things. I never did encrypt my HDD, so that's not an issue. I simply need to uninstall DDP. Thank you.
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